PAYMENT and SHIPPING INFORMATION
WHAT PAYMENT METHODS ARE ACCEPTED?
Wyoming Arms accepts payment by VISA, Mastercard, Discover, and American Express.
WHAT IS SHIPPING GOING TO COST ME?
Shipping costs are based on your order total and will be calculated during checkout.
HOW LONG DO I HAVE TO WAIT?
If an item is listed on our Web site and can be Added To Cart it will typically be in stock. However, if you do not see a specific item, color, size, etc. please check back again later to order. Due to extreme demand at this time, in stock items will typically ship within 20 business days (M-F).
All packages for continental U.S. addresses are shipped via UPS or USPS and transit times will vary depending on location.
Orders going to Hawaii or Alaska are typically sent best way available.
DO YOU SHIP INTERNATIONALLY?
We do NOT ship internationally and all orders must have both billing and shipping addresses located within the 50 United States or District of Columbia.
While we proudly support the members of the US Military, we must fully comply with all United States export control laws and regulations. If you would like to place a government order for any Wyoming Arms product(s) to be shipped to an APO/FPO please contact us at email@example.com or 307-578-8821
WHAT ARE THE TAX RATES?
To cover sales tax, a fee of approximately 4% plus county tax (subject to change) will be added to the total for orders with a billing address in Wyoming.
Although we, as the seller, are not obligated to collect sales tax for states other than Wyoming, a purchase from us is subject to your state’s sales/use tax unless it is specifically exempt from taxation. A purchase is not exempt merely because it is made over the Internet or telephone. Your state, if it imposes a sales/use tax, requires that you report and pay the tax due on your purchases. Details of how to file this return may be found on your state’s department of revenue website.
All sales are FOB Shipping Point.
RETURNS and EXCHANGES
WHAT IS YOUR RETURN POLICY FOR NEW PRODUCTS?
If the item you received from us is not the item you ordered or it is damaged in some way, we will make every effort to replace it as soon as possible or we will gladly take back the item and credit you the merchandise price less a restocking fee.
WHAT IF I HAVE A DEFECTIVE PRODUCT?
Wyoming Arms is consistently recognized for its customer loyalty and we work hard to make sure that each purchase results in a customer for life! If you ever experience an issue with a Wyoming Arms product at anytime, please contact us directly via phone 307-578-8821 or email at firstname.lastname@example.org and we’ll do everything within reason to help you.
HOW DO I MAKE A RETURN?
To make a return, please take the following steps:
- Before returning defective products please contact us first for a Return Authorization Number at 307-578-8821 or email@example.com.
- Ship the item back in the original packaging. If that is not possible, please wrap the item in bubble wrap or other quality padding and place in an appropriate box. The item must be securely wrapped inside the box during transport as we cannot be responsible for shipping damages, and please obtain tracking information in case the package is lost in transit.
- Include a note containing your name, shipping address, phone number and email, and reason for the return (including information about the product and usage environment for defective returns). Please include a copy of the receipt if possible as well.
- Packages must be returned prepaid- we do not accept COD packages.
All refunds will be applied to the credit card used for the original purchase. You should allow one to two billing cycles for the refund to appear on your statement.
Send all returns and exchanges to:
3420 Big Horn Ave
Cody, WY 82414